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About Our Home Warranties

Zia Homes offer a One Year Comprehensive Builder’s Warranty, a Two-Year Systems Warranty, and a 10-Year Structural Warranty. We create our warranties in-house because as a home builder we know the structure inside and out and we’ve created a warranty that reflects our high level of standards. To learn more about the specifics of our home warranties, please come see us today or schedule an appointment.

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The Importance of a Home Warranty

When you choose Zia Homes as your home builder in El Paso, our number one priority is to provide you with a safe and secure home. Simply put, our homes are built to last! We know the importance of a home’s warranty is just as significant as any of the other documents you’ll be reviewing prior to closing on your home. Whether you’re a first-time or experienced home buyer, it’s well worth your time to explore home warranties.

Not to be confused with homeowners’ insurance, a home warranty is a contract between you (the homeowner) and Zia Homes, your home builder. Depending on your coverage, home insurance will cover damage from natural disasters such as flooding, fires, and burglaries. A home warranty is intended to protect you from any unexpected issues related to systems and appliances for a given amount of time. These items may include your electrical system, air conditioning, furnace, plumbing, and other key components.

In the warranty, there’s a set of policies that outline any repair services and/or replacements that we will provide for a given amount of time. It’s important to note that there are interior and exterior items that can be damaged by you as the owner such punching a hole in the wall, dirtying the carpet or breaking a door in which those items would not fall under your warranty.

Recommendations for Protecting Your Home

A general rule of thumb is to always keep up with your home’s maintenance. Just like you should have your car’s oil replaced every 10,000 miles, your home requires the same attention to keep in running properly. A new home does not require as much maintenance as an older home but to ensure systems are running properly, you should consider having them inspected at least once a year.

What to Do When an Issue Rises

When an issue with a system or section of your home that is protected under your warranty needs servicing, we ask that you follow the instructions listed on your warranty. If it’s an emergency, please give the number listed on your warranty a call right away.

Contact Zia Homes to Learn More

Your home’s warranty matters and we want to ensure that you have all the upfront information to be confident about your brand new home. Our team will explain the terms in detail and provide you with answers to your questions. Please feel free to contact us today.